Website Terms & Conditions
Sarah-Jane Warner Counselling & Coaching
 

Last updated: 07.10.2026
 

1. About these Terms & Conditions

These Terms & Conditions apply to your use of the website operated by Sarah-Jane Warner, a sole trader trading as Sarah-Jane Warner Counselling & Coaching.

 

Sarah-Jane Warner
Counsellor & Coach
Professional membership: MBACP
Membership number: 422837
Email: sarah-jane@sjwarner.com

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By accessing or using this website, you agree to these Website Terms & Conditions. If you do not agree to these Terms & Conditions, please do not use the website.
 

These Terms & Conditions apply to the use of the website only. They do not form a Counselling Agreement or Coaching Agreement and do not replace any separate agreement relating to counselling or coaching services.

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2. About the website

This website provides information about Sarah-Jane Warner Counselling & Coaching, including information about counselling, coaching and related services.

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The information provided on the website is intended for general information purposes only.

 

The website does not itself create a counsellor-client, coach-client or other professional relationship between you and Sarah-Jane Warner.

 

If you choose to enquire about or use counselling or coaching services, separate terms and an appropriate agreement will apply to those

services.

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3. Information on the website

Reasonable care is taken to ensure that the information on this website is accurate and up to date. However, information may change and Sarah-Jane Warner does not guarantee that all information will always be complete, current or free from errors or omissions.

 

Website content is provided for general information purposes and should not be relied upon as a substitute for professional, medical, psychological, legal or other specialist advice where such advice is required.

 

Nothing on this website is intended to provide emergency or crisis support.

 

If you require urgent or emergency assistance, you should contact the appropriate emergency or healthcare service.

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4. Website availability

Every reasonable effort will be made to keep the website available and functioning properly. However, continuous or uninterrupted availability cannot be guaranteed.

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The website may occasionally be unavailable because of maintenance, updates, technical problems, hosting issues or circumstances outside Sarah-Jane Warner's reasonable control.

 

Sarah-Jane Warner reserves the right to change, suspend or withdraw any part of the website where reasonably necessary.

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5. Intellectual property

Unless otherwise stated, the content of this website, including text, photographs, graphics, logos, branding, design, layout and other materials, belongs to Sarah-Jane Warner or is used with permission.

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You may view and use the website for your own personal, non-commercial purposes.

 

You must not, without prior written permission:

• copy, reproduce or republish substantial parts of the website;

• reproduce website content for commercial purposes;

• modify, distribute or commercially exploit website content;

• use website content as part of another website, publication or service; or

• reproduce or use branding, logos or other protected material belonging to Sarah-Jane Warner.

 

You may share links to this website provided that you do so fairly and lawfully and do not suggest that Sarah-Jane Warner endorses or is associated with another person, organisation or website when this is not the case.

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6. Acceptable use

You agree to use this website lawfully and responsibly.

 

You must not use the website:

• for any unlawful or fraudulent purpose;

• to attempt to gain unauthorised access to the website or its systems;

• to introduce malicious software, viruses or other harmful material;

• to interfere with the operation or security of the website;

• to collect or misuse personal information belonging to other people; or

• in any way that could damage the website, its reputation or the business operated by Sarah-Jane Warner.

 

Sarah-Jane Warner reserves the right to restrict or prevent access to the website where there is a reasonable concern about misuse or security.

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7. Links to other websites

The website may contain links to third-party websites or resources.

 

These links are provided for information and convenience only. Sarah-Jane Warner does not control and is not responsible for the content, availability, security, privacy practices or terms of third-party websites.

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The inclusion of a link does not necessarily mean that Sarah-Jane Warner endorses the organisation, service, product or information provided by the linked website.

 

You should review the terms and privacy information of any third-party website you visit.

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8. Website security

Reasonable steps are taken to maintain the security of the website. However, no website or online transmission can be guaranteed to be completely secure.

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You should take appropriate precautions when accessing the website and should ensure that your own device and internet connection are adequately protected.

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Sarah-Jane Warner cannot guarantee that the website will always be free from viruses, malware or other harmful components, although reasonable measures will be taken to reduce such risks.

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9. Limitation of liability

Nothing in these Terms & Conditions excludes or limits liability where it would be unlawful to do so.

 

Subject to that, Sarah-Jane Warner will not be responsible for losses arising from your use of, or inability to use, the website where such losses could not reasonably have been anticipated.

 

Sarah-Jane Warner will not be responsible for the content, availability, security or performance of third-party websites accessed through links on this website.

 

Nothing in these Website Terms & Conditions affects your statutory rights as a consumer.

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10. Cookies and similar technologies

This website uses cookies and similar technologies.

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Where required, your consent will be requested through the website's cookie consent banner, provided by Usercentrics, which allows you to manage your cookie and similar technology preferences.

 

You can use the cookie consent mechanism to review and change your preferences where this functionality is available.

 

Further information about the cookies and similar technologies used on the website, including the services and third parties involved, is available through the website's cookie consent mechanism.

 

Information about how personal information is processed is set out in the Privacy Policy.

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11. Privacy and personal information

Personal information submitted through or collected via the website will be handled in accordance with applicable UK data protection legislation and Sarah-Jane Warner's Privacy Policy.

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The Privacy Policy explains how personal information is collected, used, stored, protected and retained.

 

The Privacy Policy should be read alongside these Website Terms & Conditions.

 

Where personal information is provided in connection with an enquiry about counselling or coaching, additional privacy and professional arrangements may apply once a professional relationship is established. These arrangements are explained in the relevant Counselling Agreement or Coaching Agreement and applicable privacy information.

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12. Changes to the website and these Terms

The website and its content may be updated, changed or removed from time to time.

 

These Website Terms & Conditions may also be updated where reasonably necessary, including to reflect changes to the website, legal requirements or how the website operates.

 

The latest version will be published on this website with the relevant “Last updated” date. Where changes are significant, reasonable steps will be taken to draw them to your attention.

 

Your continued use of the website after updated Terms & Conditions have been published will be subject to the updated Terms.

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13. Governing law

These Website Terms & Conditions are governed by the laws of England and Wales.

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Any dispute relating to these Terms & Conditions or your use of the website will be subject to the jurisdiction of the courts of England and Wales, unless applicable law provides otherwise.

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14. Contact

If you have a question about these Website Terms & Conditions or the website, you can contact:

 

Sarah-Jane Warner
Sarah-Jane Warner Counselling & Coaching
Sole Trader
Exeter, Devon
Email: sarah-jane@sjwarner.com

Professional membership: MBACP
Membership number: 422837